Terms and conditions are binding for all purchases
We may accept your Order by issuing a confirmatory e-mail or mobile confirmation of the products specified in your order.
- Order for Rs 999 and more to avail Free Delivery Services (In Selected Areas Only)
- Now make minimum order (Min Rs 499) with a delivery charge from Rs 29 (In Selected Areas)
DELIVERY SLOTS
Delivery slots are time slots during which you will receive your order.
We currently offer 2 delivery slots every day Excluding Sunday.
- Morning Slot – 09:30 am to 12:30 am (Cut off time : 09.00am)
- Evening Slot – 04:00 pm to 06:30 pm (Cut off time : 03.30pm)
- Order before 3.30pm for same day delivery
Current Delivery Places – VIEW NOW
Only Special deliveries are available on Sundays which is chargeable.
Orders after 3.30pm will be delivered next day morning.
PRICING AND BILLING
All prices posted on this website are subject to change without notice. The final product cost may vary and the bill will be provided by Soorya during delivery .
MODIFY/ CANCEL ORDER
An order confirmed can be modified or cancelled within One hour from the order by calling our Customer Care at 9497134135. You will not be able to make any changes to your order after an Hour.
PAYMENT
Now you can avail the Cash on Delivery option to buy products from DESA SHOOPING. You can also make Cash less payments using UPI Payments during delivery. We will be shortly introducing other mode of payments like Debit and Credit cards(VISA / Mastercard) and Sodexo passes.
SHIPPING AND HANDLING
Soorya Supermarket will be delivering products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Kindly ensure that all the items are delivered according to the order and Invoice generated by SOORYA SUPERMARKET. Complains after that will not be entertained.
RETURN OF GOODS
Return of goods will be entertained under proper reasons. Our delivery personnel will take back the items that had problems and adjust the payment accordingly. At the time of delivery, we encourage our customers to check the shipment and to ensure prompt delivery of all products you ordered.
CUSTOMER CARE
Our customer service team is available throughout the week, all seven days from 8 am to 9 pm. They can be reached at 9497134135 or via email at sooryatraders786@gmail.com
We at SOORYA would love to hear from you about your shopping experience with us. Do provide feedback, positive or negative to help us serve you better.